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2003 Jordan Institute
for Families

Vol. 9, No. 1
October 2003

References for the Issue on Family-Centered Supervision in Child Welfare

Albers, E., et al. (1993). Children in foster care: Possible factors affecting permanency planning. Child and Adolescent Social Work Journal, 10(4).

Alderson, J. & Jarvis, S. (2003). Cornerstone 2: What’s good for families is good for workers [curriculum]. Raleigh, NC: N.C. Division of Social Services.

Appalachian Family Innovations. (2003). Cornerstone 3: Partners in change, a new perspective on child protective services [curriculum]. Raleigh, NC: N.C. Division of Social Services.

Berg, I. K. (1994). Family-based services: A solution-focused approach. New York: Norton.

Berg, I. K. & Kelly, S. (2000). Building solutions in child protective services. New York: Norton.

Cooke, P. (2003). Tool for assessing your supervisor/work group leader [unpublished instrument]. Chapel Hill, NC: UNC-Chapel Hill School of Social Work.

Community Partnerships for Protecting Children. (2003a). Using data in supervision. Safekeeping, 7(1), 7. <>

Community Partnerships for Protecting Children. (2003b). The transformation of supervisory practices to support community partnerships. Safekeeping, 7(1), 3. <>

Dhooper, S. S., et al. (1990). Does social work education make a difference? Social Work, 35(1).

Likert, R. (1967). New patterns of management. New York: McGraw Hill.

Pennell, J. (1999). Mainstreaming family group conferencing: Building and sustaining partnerships. Real Justice. Online <>

Morton, T. D. & Salus, M. K. (1994). Supervising child protective services caseworkers. National Clearinghouse on Child Abuse and Neglect Information. <>

McMahon, J. (2003a). Personal communications with child welfare supervisors from North Carolina county departments of social services. Asheville, NC.

McMahon, J. (2003b). Tools child welfare supervisors can use to capture indicators of family-centered practice [templates and instructions]. Chapel Hill, NC: Jordan Institute for Families, UNC-Chapel Hill School of Social Work.

Troop, T. (2003). Personal communication with policy consultant, N.C. Division of Social Services. Asheville, NC.

Schene, P. (2001). Examples of differential response in several states. Best Practice, Next Practice (Spring 2001), 7–14. <>

US Census Bureau. (2003). State and county quick facts: North Carolina. <>

Additional Resources on Supervision
Bittel, L., & Newstron, J.W. (1990). What every supervisor should know. New York: McGraw Hill.

Broadwell, M. & Dietrich, C. (1998). The new supervisor: how to thrive in your first year as a manager. Cambridge: Persus.

Chambers, H. (1997). The bad attitude survival guide. Reading MA: Persus.

Fournies, F. (1999). Why employees don’t do what they are supposed to do, and what to do about it. New York: McGraw Hill.

Fuller, G. (1990). Supervisor’s portable answer book. Paramus, NJ: Prentice Hall.

Fuller, G. (1995). The first time supervisor’s survival guide. Paramus, NJ: Prentice Hall.

Fulton, R. (1988). Common sense supervision: A handbook for success as a supervisor. Berkeley: Ten Speed Press.

Gambrill, E. & Stein, T. (1983). Supervision. Thousand Oaks: Sage.

Humphrey, B. & Stokes, J. (2000). The 21st century supervisor: Nine essential skills for frontline leaders. San Francisco: Jossey Bass.

Perlmutter, F., Bailey, D. & Netting, F.E. (2001). Managing human resources in the human services: supervisory challenges. New York: Oxford.