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©
2009 Jordan Institute
for Families
Vol.
15, No. 1
December 2009
Ways Supervisors and Agencies Can Improve and Monitor Performance on Worker Visits
- Define clear expectations and policies around the frequency of social worker visits with children.
- Define clear expectations and policies around the quality of social worker visits with children.
- Assess and make efforts to align caseloads to allow adequate time for staff to visit children.
- Clarify guidelines on responsibility for visits when multiple staff or service providers are involved with the child.
- Define clear expectations and policies around documenting visits with children.
- Discuss the worker’s visits with children during supervisor consultations.
- Conduct regular case reviews that target frequency and quality of social worker visits with children.
- Use data systems and reports to monitor performance on worker visits with children.
Source: MNDHHS, 2004